Trust is checked, not assumed.
Sharing a car with someone new only works if you know who they are. Here is every layer of protection Komyut puts in place — before, during and after each trip.
Nobody books or drives until they’re verified.
Every member
- Email confirmed with a one-time code
- Phone number confirmed by SMS
- Government-issued ID checked
- Live selfie matched to the ID photo
Offerers, additionally
- Valid driver’s licence
- Vehicle registration papers and plate number
- Manual review by our trust & safety team
- Can be asked for more documents at any time
Predictable by design.
Fixed, public pickup points
You meet at known corridor stops — never at a private address.
Plate and photo check
The app shows the offerer’s photo, car and plate so you know you’re getting into the right car.
No cash in the car
Every fare is paid in-app before the trip, so there’s nothing to argue about on the road.
Support one tap away
Message our team from inside the app if anything feels wrong.
Every report gets a real person.
Two-way ratings
Riders and offerers rate each other after every trip.
Moderated reviews
Our team reviews flagged reviews and removes abusive ones.
Case handling
Reports open a case with a named handler, a timeline and an outcome.
Suspension when needed
Accounts that break the guidelines can be suspended while we investigate.
- 01Be on time at the pickup point.
- 02Treat everyone with respect.
- 03Only ride or drive with people booked in the app.
- 04No smoking, alcohol or drugs in the car.
- 05Follow traffic laws — no phone use while driving.
- 06Respect personal space and privacy.
- 07Never ask for or offer cash outside the app.
- 08Report anything that makes you uncomfortable.
Your data, handled carefully.
Only what’s needed is shared
Matched members see first name, photo, rating and trip details — not your ID documents.
Payments by Paystack
Card details are processed by Paystack. Komyut never stores your full card number.
Every admin action is logged
Staff actions on accounts, refunds and cases are recorded in an audit trail.
Commute with people who’ve been checked.
Join the waitlist. We’ll let you know when seats open on your corridor.